Tech help that's patient, friendly, and actually works.
Remote computer support from someone who explains things in plain English — no judgment, no jargon.
Trusted by hundreds of customers across the United States
Senior rate (60+)
Simple Process
Getting help is easy
From booking to fix, it typically takes less than an hour
Pick a Time
Choose a slot that works for your schedule
We Connect
I'll guide you through a quick, secure setup
I Fix It
Watch as I resolve your issue remotely
Pay If Fixed
Only pay when you're satisfied
Services
What I can help with
From everyday tech problems to "I have no idea what happened" — I've seen it all
Computer Help
Slow performance, email issues, updates, and more
Phone & Tablet
Apps, settings, accounts, and general troubleshooting
Internet & WiFi
Connection problems, router setup, and network security
Security & Safety
Antivirus, passwords, scam prevention, and backups
Not Sure What's Wrong?
That's okay! I'll figure it out and explain it simply
Testimonials
What people are saying
Real feedback from real customers
"Raymond was so patient and kind. He fixed my email problem in minutes and never made me feel silly for not knowing what to do. Highly recommend!"
— Margaret S.
"Fast, friendly, and reliable. My computer was running so slow, and Raymond got it working like new again. Great service!"
— John D.
"I was so frustrated with my printer, and Raymond solved it remotely without any hassle. He explained everything clearly. Thank you!"
— Patricia W.
10+
Years Experience
Meet Raymond
Tech support that treats you like a person
Hi, I'm Raymond. I've spent over a decade helping people solve their tech problems — and I genuinely love it.
I believe everyone deserves patient, respectful help. No sighing, no eye-rolling, no making you feel bad for asking questions.
If I can't fix your issue, you don't pay. It's that simple.
10+ Years
of helping people
Patient
& never condescending
No Fix, No Fee
guaranteed
Pricing
Simple, honest pricing
No hidden fees. No surprises. Just straightforward help.
Standard Session
For everyone
- 30-minute remote session
- No fix, no fee guarantee
- Patient, judgment-free help
- Plain English explanations
Senior Discount
Ages 60+, no proof needed
- 30-minute remote session
- No fix, no fee guarantee
- Patient, judgment-free help
- Plain English explanations
- Extra patience & care
Questions about pricing?
Call (405) 804-1444FAQ
Common questions
Everything you need to know before booking
You may need to download a small, free remote access tool. I'll walk you through it step-by-step — most people are connected within 2 minutes. It's completely safe.
Payment happens after your issue is resolved. I accept all major credit cards, PayPal, and Venmo. You only pay if I fix your problem.
I only look at what's necessary to fix your issue. You can watch everything I do on your screen, and I'll always ask before opening anything.
That's perfectly fine! Many of my clients don't know what the problem is. I'll diagnose it and explain everything in plain English.
If I can't resolve your issue, you don't pay anything. That's my no fix, no fee guarantee. I'll also point you in the right direction for next steps.
Most sessions are 30 minutes. Some issues are fixed in 10-15 minutes, others need the full time. The price stays the same either way.